Get Your Questions Answered

tl;dr

(too long; didn’t read)

  • Check D2L course homepage frequently for announcements
  • Use the discussions in the units or the Discord to ask general questions
  • D2L and Crowdmark tech questions should go to MSU IT

Announcements

Updates and information will often be posted on the class homepage in D2L. Please log into the course to check for announcements on a regular basis throughout the semester.

Have a question about course structure?

If you have questions about how the course is running (ex: due dates, location of work, expectations, etc…), please post in the General Course Structure Questions topic in the Course Content discussion forum or on Discord first. The discussion topic is located in the Begin Here! module in D2L. If you have a question, it’s likely others do too, and others may be able to answer your questions before I can respond.

Have a question about the content?

If you have questions about the problem set content, please post in the Unit topic in the Course Content discussion forum or Discord first. Each unit’s topic is located in the Unit’s module in D2L. Work collaboratively with your classmates. If you feel your question is not answered sufficiently there, please contact me.

Have a question about technology?

if you are having issues with D2L or Crowdmard, please contact MSU Tech Support.

Need to contact Dr. Henley?

You can contact me via the private discussion forum in our D2L class, DM me in Discord or Microsoft Teams, or by email.

If you choose to email, please put β€œNEU 300” in your subject line. This is to avoid your email getting lost in the vast sea of messages in my inbox πŸ™‚

Response time

I will do my best to answer questions within the following time frames:

  • For Emergency topics: as soon as possible
  • For Content, Grading, and General topics: within 48 hours